Cancellation policy

You have the right to revoke this agreement within fourteen days without giving any reasons.
The withdrawal period is fourteen days from the date of the conclusion of the contract.
In order to exercise your right of withdrawal, you must contact us (EXVISA GmbH, Woerdener Straße 5 A, 33803 Steinhagen, Phone: 05204/99 871 50, E-mail: info@estaexpress24.com) by means of a clear statement (e.g. a letter or e-mail sent by mail) about your decision to revoke this contract. You can use the enclosed sample withdrawal form, but this is not mandatory.
In order to maintain the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the end of the withdrawal period.

Consequences of withdrawal
If you withdraw from this this contract, we will provide you with all the payments we have received from you, including the delivery costs (except for the additional costs arising from the fact that you provide a different type of delivery than the one offered by us, the cheapest standard delivery), immediately and at the latest within fourteen days from the date on which the notice of cancellation of this contract has been received by us. For this repayment, we use the same means of payment that you used in the original transaction, unless you have expressly agreed otherwise; In no case will you be charged for this redemption. If you have requested that the services should begin during the period of cancellation, you must pay us a reasonable amount equal to the proportion of services already provided by you at the time you inform us of the exercise of the right of withdrawal in respect of this contract comparison with the total volume of services provided for in the contract.
- End of the cancellation -

Special instructions for premature termination of the right of withdrawal
Your right of cancellation expires prematurely if we have provided the service in full and have begun the execution of the service after you have given your express consent and at the same time you have confirmed your knowledge of it, that you lose your right of withdrawal in case of complete contract execution by us.

Sample Withdrawal Form
(If you want to cancel the contract, please fill out this form and send it back.)

Address:
ExVisa GmbH
Woerdener Straße 5 a
33803 Steinhagen

E-Mail:
info@estaexpress24.com:

  • HI / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following goods (*) / the provision of the following service (*)
  • Ordered on (*) / received on (*)
  • Name of the consumer (s)
  • Address of the consumer (s)
  • Signature of the customer (s) (only when notified on paper)
_________________________
(*)Delete as appropriate.

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